QQS formula is one of the most practical way in which anyone can improve their personal services. Created by Napoleon Hill, this formula causes an ultimate impact on any kind of business. Be it a big or just a small one, the role of business cannot be restricted only in exchanging services or the final product for money.
Truth be told, when you hear the word “business”, the first idea that comes to your mind is that you get what you pay for in materialistic impersonal relations. If you read the book “Think and Grow Rich” by Napoleon Hill, you will expand your view of business interactions. And with a new mindset you will understand that deep connections matter. From my point of view, I believe that close ties are the cornerstone of any business. They represent a reciprocal agreement in the relationship between the client and the provider.
Initially, it may seem complicated to solve this equation. Sooner or later, you will see that this principle demands good practice. As well as this, its sole intention is to concentrate its efforts on generating results which benefit both parties.
QQS Formula: What Does It Exactly Mean?
Just to make things clear from the beginning, there is no reason to be scratching your head. When it comes to formulas, the first idea that crosses your mind is that you will have to do complex calculations. Going straight to the point, the only thing that the formula requires is common sense. Without further ado, QQS means “quality + quantity + spirit of cooperation = perfect salesmanship of service or product”. Now, you might be thinking “So what? This is a basic concept and doesn’t surprise me at all”. What you don’t know is that each word in the formula carries identity and value which solidify a homogeneous transaction.
Analyzing the element “Quality”, it doesn’t refer only to a perfect final product.
In reality, it goes way beyond that. This term has to do with an overall efficiency. In order to achieve that, everything must work fine since the first stage of production. In other words, the communication and clarification of any requirement must flow easily. So, any interaction in the process is relevant. This involves a harmonious relationship between production, design, quality control, marketing, purchasing and maintenance sectors. Working together and performing every detail is key in generating high standards.
With respect to “Quantity”, this term does not limit itself to the amount of services or products.
Actually, it transcends this mainstream concept. The idea behind this word is that the service must be rendered with all capability at all times. Keeping the habit of delivering a complete package which perfectly satisfies the customer in every way possible is the main purpose. It is on this basis that the business builds structure and gets off the ground. And the result will certainly be an increase in the amount of service rendered. This, in turn, will allow the improvement of the skill through a cycle of practice and experience.
Concerning the spirit of cooperation, it refers to a warm personality.
The same way, honesty and empathy with the final client is certainly the assurance of success. In short, a positive working environment with a friendly atmosphere brings equilibrium to the company and, by extension, to the end result with the client.
I think it’s safe to say that being impeccable with words and behavior can be highly influential on the client’s decision. This can even be powerful in circumstances demanding to deal with human failure and pitfalls.
QQS Formula Exists In A Mutual Way
QQS formula also involves simple day-to-day interactions such as performing a job interview, working as a street vendor, teaching or making a presentation. As you can see, you must push yourself hard by doing whatever it takes to be the best in your field. In your area of interest you will always sell your image, words, confidence, knowledge and flexibility. This means that your energy will inevitably reflect how you feel, this way revealing your strong and weak points. What I want you to know is that you must never allow weakenesses to take control of you.
With that in mind, I will give you a random example you can definitely find in real life. Consider the relationship between teachers and students. Both of them observe, evaluate and judge each other. It’s true that teachers are in a superior position in relation to students. Given that they are in power to transmit knowledge and assess students, this indicates that they have nothing to lose.
In spite of this, it can be really threatening for them if they perform poorly in their position.
In this case, students with a higher level of confidence, intelligence and communication may overcome any challenge and influence their classmates, giving the teacher in question a hard time. More than that, students with a good argumentative capacity and persuasive power may even take the lead, step into the spotlight and draw a petition against the teacher’s performance. This is because they strongly feel that their learning is at risk. As a boomerang effect, the teacher’s reputation suffers as a result. In this instance, it is clear that once you are in a position of receiving, it doesn’t necessarily mean that you are totally vulnerable.
That being said, there is no doubt that being just a purchaser, a job candidate or a passive receiver of information also shows that you are selling your attention, interpretation and reaction to what is being presented to you. The only difference is that you are not providing a service or a product.